Terms & Conditions


The terms ‘we’ or ‘our’ makes reference to Saffron Indian Gourmet. Our Terms and Conditions are subject to change without notice. 

By using our site or placing an order, you are agreeing to the terms below. To the extent permitted by law, we disclaim liability for any issues caused by the usage of our site and system. 

Order Changes

Orders that are already made can no longer be modified or changed. If an order is not made or it has been placed at a later date, we will allow changes. Please contact us immediately to make any changes.

Order Cancellation Policy

We reserve the right to cancel an order without providing a reason but may be due to unavailability or an error in the pricing of our products. 

We will always inform you of any changes to your order and provide a refund if an order is canceled by us. We will not be held liable for any damages by exercising this right.

Customer Cancellation Policy

If you wish to cancel your order, please notify us immediately. Order cancellation is at our sole discretion. If your food has not been made yet, we will generally allow you to cancel and provide a refund. Once your order is made, you will no longer be able to cancel your order.


Refunds may be issued at our discretion and can be either partial or whole depending on the circumstance. Refunds will not be given for making the wrong order or choice. If you believe your order was not as advertised, please contact us and we will help resolve the issue. If a refund is issued, we will do it via the method you made the payment. If payment is made via credit card or EFTPOS, refunds can take up to 2 weeks to process but will generally take 3-5 business days.

Alcohol Service

Our premise is a licensed alcohol venue. We must adhere to all local laws regarding the service of alcohol. This includes not serving alcohol to those under 18, ‘too’ intoxicated, or by discretion. No outside beverages or alcohol is to be brought on-premises. We reserve the right to ask customers to leave if they are behaving inappropriately with respect to our venue and without providing a reason.


We accept most major credit and debit cards and PayPal.


All our prices include GST.


All images and content on our site are either copyrighted to Saffron Indian Gourmet or our 3rd party licensors and must not be distributed, modified, reproduced, or used for any purpose without our prior consent which can be refused at our discretion. This site may be printed but cannot be modified or used in any way for any commercial purpose.


Your privacy is critical to us. We will never ask for information unless we need it, and we will never share your information with anyone except to comply with the law or further develop our product or business and protect our rights. Usage of this site does require that you accept the usage of third-party tracking libraries such as Google Analytics to enable site improvements. This data will never be correlated to any personal information of any kind


By using this website, you are agreeing to our Terms and Conditions. We will do our best to ensure that all information on our website is accurate. We will not be liable for any damages that arise from incorrect or missing information and performance issues. Our site makes use of third-party content, we do not give any representation or endorsement of these brands or products.

The Saffron Club

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